![]() ![]() On the second issue with the interface, we can only hope that is fired up about making significant modernizing improvements to the front-end interface and building out the web and mobile apps to offer as much functionality as possible. We ask that continue to make sure there are always enough technicians and resources for their technicians to make sure the client always gets a speedy resolution when possible and always feels like they are good hands and not forgotten about throughout the lifecycle of a more challenging trouble call. The quality of care and the talent has changed remarkably. Regarding the customer service issue, we have noticed real improvements over the last 6-9 months. The user interface needs to meet the needs of a modern practice like ours. I can appreciate this as a systems guy, however, a lawyer could care less. I say this with the understanding that there have been substantial improvements on the backend over the years. The first issue being the lack of quality customer service and second, a clunky soviet era interface that never seems to have evolved. They always go out of their way to help achieve customer goals.Ĭons: There are two overwhelming issues that have been a thorn in our side throughout the years we have owned the software. They share an enthusiasm for the vision and work hard to deliver the best product possible. The Staff at ProLaw is friendly and helpful. I can do what I need, When I need it, and I am not stuck relying on a proprietary support structure to get results. That is very important for customization and integration. Importantly, ProLaw leverages a modern and accessible technology stack. Are not held hostage by all the problems inherent with software-as-a-service solutions. ProLaw is that it gives us the choice to remain on-premises (or in private cloud) meaning we maintain 100% control over our clients data. Reducing the need for duplication of effort, and reducing the possible errors caused by that effort. ProLaw allows us to have all front office and back office work in one system. No other solution provides CMS, DMS, Document Assembly, Calendaring, Routing, Cost Management, Accounting, Billing/Collections, and Groupware Integration all in one platform. See Terms and Conditions for more information.Pros: Centralized data management is very powerful. This does not constitute a product endorsement by Attorney at Work. SPONSORED CONTENT. Our checklists showcases content provided by Attorney at Work sponsors and advertisers. TimeSolv billing and timekeeping software provides an outstanding experience for both law firms and your clients. TimeSolv’s web-based platform is compatible for both PCs and Macs, and offers an iOS and Android app. ![]() ![]() TimeSolv Corporation is a Minnesota-based company providing leading class billing, timekeeping and project management tools for law firms since 1999. In addition, there’s a features checklist to help you evaluate time and billing software. Increase transparency (which makes clients really happy)Ĭlick here to download your copy.Get your copy of the “Time & Billing Software Checklist” and learn the ways your billing and timekeeping software can boost your law practice’s profitability. For example, did you know you can leverage time and billing technology to help you: Six Ways Billing and Timekeeping Software Helps Boost Your Profitability Or you could take better advantage of your existing technology and make smarter decisions about your firm’s next steps.įor example, you may not realize all the ways your time-and-billing software can help you grow your firm - and be more profitable along the way. You could cut your overhead expenses and work longer hours. To improve your law firm’s profitability, you could hire more staff to help you take on more clients and increase revenues. Learn the the ways your billing and timekeeping software can boost your law practice’s profitability. ![]()
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